Senior Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Bentonville (AR); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Growth opportunities

Team environment

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Bentonville, AR is seeking a Senior Shift Leader to guide the team, uphold brand standards, and deliver outstanding guest service each shift.

You will coach crew members, lead by example, run operations smoothly, handle customer concerns, and support the Store Manager with inventory and training initiatives. This role emphasizes safety, profitability, and teamwork.

Qualifications

• Lead and motivate team members during each shift.
• Coach team members with timely feedback and focus on development.
• Uphold Dunkin Brand standards in food and beverage preparation.
• Handle customer issues and ensure smooth, efficient service.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?