Senior Shift Leader

Dunkin' | Lagunita Franchise Operations; Fort Smith (AR); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Team environment

Growth opportunities

Résumé du poste

Dunkin' Lagunita Franchise Operations in Fort Smith, AR is seeking a Senior Shift Leader to support the Store Manager and guide Team Members during shifts. You will drive operations, ensure brand standards, and deliver great guest experiences.

The role emphasizes coaching, customer service, safety, and inventory support, with opportunities for growth within the franchise. This is a full-time on-site position offering competitive wages and a team-focused environment.

Qualifications

• Experience leading a team on-shift.
• Strong guest-focused service and communication.
• Ability to coach and provide feedback to Team Members.

Responsabilités

• Lead and motivate Team Members during each shift.
• Coach team members and provide timely feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure smooth workflow.
• Support Store Manager with inventory, orders, and training.
• Ensure safety, security, and profitability policies are followed.

Connaissances

Team Leadership

Coaching

Customer Service

Description du poste

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?