Senior Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Shreveport (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance for full-time employees

Growth opportunities

Job summary

Join Dunkin' in Shreveport as a Senior Shift Leader and elevate your restaurant career! In this critical role, you'll lead and motivate the team, coach employees, and ensure we meet Dunkin' standards while providing fantastic service. This position offers competitive wages and the chance for growth within the company. Enjoy a supportive, team-oriented environment while making a difference each shift you're here!

Qualifications

• Experience in a team leadership position within the food service industry.
• Ability to coach and provide feedback to team members.
• Strong customer service skills.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Ensure compliance with Brand standards for food and beverage preparation.
• Handle customer issues effectively.
• Support Store Manager with inventory and training programs.

Skills

Leadership

Coaching

Customer service

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?

Apply now! We are excited to hear from you.