Senior Services Sales Executive, Strategic Accounts - Americas West

Elastic; Phoenix (AZ); On-site; USD 180,000 - 320,000; Full time

Job summary

Elastic, the Search AI Company, is seeking a Senior Services Sales Executive for our Americas West region. You will own the full services sales cycle for Global 500 and top accounts, driving multi-million dollar engagements.

You are a trusted closer with a network of senior relationships and a proven track record of turning ambition into signed agreements. This is a quota-carrying, strategic role.

Qualifications

• Senior Services Sales Executive for Strategic Accounts.
• Strong network in strategic segment and proven closings.
• Experience selling multi-million dollar engagements.

Responsibilities

• Own Your Number: carry a services bookings quota across a named portfolio and maintain a healthy forecast in Salesforce.
• Drive New Business: map whitespace, identify opportunities, and create demand within existing accounts and new logos.
• Lead the Full Services Sales Cycle: run discovery, develop statements of work, structure commercial terms, and close.
• Sell Complex, Multi-Year Engagements: architect multi-phase, multi-million programs tied to large transformations.

Skills

Strategic accounts

Sales cycle

Forecasting & pipeline

Negotiation

Tools

Salesforce

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

At Elastic, we believe that search is more than just a box-it's a way to solve the world's most complex data challenges. As a Senior Services Sales Executive for our Strategic Accounts segment, you will be the primary driver of professional services growth across our highest-value relationships in the Americas West. This is a quota-carrying sales role: you own the full services sales cycle-from pipeline origination through commercial close-across a portfolio of Global 500 and industry-leading accounts.

You are not just a trusted advisor; you are a closer. You arrive with an established network of senior relationships in the strategic segment-and you know how to activate them. You translate executive credibility and long-standing trust into pipeline, navigate complex organizational dynamics, and convert ambitious customer goals into scoped, commercially sound multi-million dollar engagement programs. You partner closely with Account Executives and Solutions Engineers to embed services as a strategic pillar of every account plan, and you work hand-in-hand with our delivery leaders to ensure what you sell lands with exceptional outcomes.

What You Will Be Doing:

• Own Your Number: Carry and consistently achieve a services bookings quota across a named portfolio of Strategic accounts. Build and maintain a healthy, stage-accurate pipeline with strong forecast discipline in Salesforce.
• Drive New Business: Proactively identify and originate services opportunities within existing accounts and new-to-services logos. You don't wait for the phone to ring-you map whitespace, uncover initiatives, and create demand.
• Lead the Full Services Sales Cycle: Run discovery, lead solutioning sessions, develop Statements of Work, structure creative commercial arrangements (T&M, fixed-fee, milestone-based), negotiate terms, and close. You own this process end-to-end.
• Sell Complex, Multi-Year Engagements: Architect and sell multi-phase, multi-million dollar programs tied to customers' largest transformation bets-modernization initiatives, platform migrations, security programs, and AI/analytics buildouts.