Senior Services Partnerships & Growth Lead

Rippling; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Rippling is seeking a senior leader to own and scale the Services Partners function, overseeing SI partners (GSIs and large regionals) delivering Rippling implementations. You will drive accountability on timelines and quality, structure complex commercial agreements, and keep Sales, CS, Implementation, and Legal aligned throughout the lifecycle.

You will build a metrics-driven program, engage senior partners, and lead end-to-end deal execution.

Qualifications

• Bachelor's Degree required.
• 8+ years in BD and/or sales at high-growth SaaS companies.
• 3+ years direct experience managing services delivery partners (GSIs and large regional SIs).
• Proven track record of proactive, assertive follow-up and accountability.
• Experience structuring and negotiating complex commercial partnerships / co-delivery arrangements.
• Strong executive presence - ability to engage senior stakeholders at large SI firms and internally.
• First-principles thinker who thrives in ambiguous environments.
• Strong negotiation, communication, and organizational skills.
• Deep knowledge of SaaS/services business models and the professional services ecosystem.

Responsibilities

• Recruit and manage top-tier SI partners; secure resourcing and ensure delivery quality.
• Build a metrics-driven program with regular reporting to partners and internal leadership.
• Lead escalation management - resolve issues quickly and decisively.
• Connect customers with relevant partners and support end-to-end deal execution.
• Structure and negotiate complex commercial agreements with Legal, Finance, and exec leadership.
• Evaluate corporate development opportunities that expand services delivery capacity.
• Drive aggressive follow-up: own open items, set clear deadlines, ensure nothing drops.
• Conduct market research and competitive analysis on the services partner landscape.

Skills

BD & Sales

Partner management

Executive presence

Negotiation

Communication

Ambiguity navigation

Cross-functional

SaaS knowledge

Strategic thinking

Education

Bachelor's Degree

Job description

Rippling is seeking a senior leader to own and scale the Services Partners function, overseeing SI partners (GSIs and large regionals) delivering Rippling implementations. You will drive accountability on timelines and quality, structure complex commercial agreements, and keep Sales, CS, Implementation, and Legal aligned throughout the lifecycle.

You will build a metrics-driven program, engage senior partners, and lead end-to-end deal execution.