Senior Services & Operations Manager

prattinternalcareersite; Lewisburg (WV); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

401K matching

Bonuses

Job summary

Pratt Industries is seeking a Services Manager in Lewisburg, WV to lead Customer Service, Design, Tooling, New Item Coordinators, Shipping and Scheduling teams. You will drive daily operations, ensure policy compliance, mentor staff, manage inventory, and coordinate with Sales to maintain on-time deliveries and product quality.

A Bachelor’s Degree and 5+ years in a managerial role in corrugated packaging are preferred, with strong communication and analytical skills to support continuous

Qualifications

• Bachelor’s Degree or a minimum of five years of experience in a managerial position within the corrugated box industry.

Responsibilities

• Oversee Customer Service, Design, Tooling, New Item Coordinators, Shipping and Scheduling teams.
• Train, guide, and mentor employees; plan, assign, and direct tasks; evaluate performance and provide feedback.
• Ensure compliance with company policies and legal requirements; resolve conflicts and address employee concerns.

Skills

Leadership

Communication

Operations management

Team leadership

Education

Bachelor’s Degree

5+ years managerial experience

Job description

Pratt Industries is seeking a Services Manager in Lewisburg, WV to lead Customer Service, Design, Tooling, New Item Coordinators, Shipping and Scheduling teams. You will drive daily operations, ensure policy compliance, mentor staff, manage inventory, and coordinate with Sales to maintain on-time deliveries and product quality.

A Bachelor’s Degree and 5+ years in a managerial role in corrugated packaging are preferred, with strong communication and analytical skills to support continuous