Senior Services Engineer (B2Bi/CFT) (Fully Remote)

Axway; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Axway is seeking an experienced integration engineering and platform administration professional to support production and non-production environments. You will configure B2B/MFT integrations, manage incidents, changes, and SLAs, and lead critical restoration efforts.

The role emphasizes reliability, DR/HA planning, and collaboration with stakeholders across audits and deployments. Join Axway to contribute to secure, mission-critical software that powers digital transformation and

Responsibilities

• Provide L2/L3 support for production and non-production platforms.
• Manage incidents, changes, and SLAs; lead critical incident restoration.
• Configure and support B2B/MFT integrations using standard protocols.
• Administer platforms, including upgrades, patching, and certificate management.
• Plan DR/HA exercises and drive root cause analysis.
• Support audits and collaborate with stakeholders.

Job description

• Provide L2/L3 support for production and non-production platforms.
• Manage incidents, changes, and SLAs; lead critical incident restoration.

Integration Engineering & Platform Administration:

• Configure and support B2B/MFT integrations using standard protocols.
• Administer platforms, including upgrades, patching, and certificate management.

Reliability & Continuous Improvement:

• Plan DR/HA exercises and drive root cause analysis.
• Support audits and collaborate with stakeholders.

Axway

Axway is a global leader in enterprise integration, providing secure, mission-critical software that powers digital transformation. Backed by 74Software, it fosters a collaborative, forward-thinking culture that values diverse perspectives and people.