Senior ServiceNow SPM Engineer - Platform & Automation Leader

jeffersonhealth; Virginia (MN); On-site; USD 120,000 - 160,000; Full time

Job summary

Jefferson Health is seeking a Senior Software Engineer to design, build, and scale its ServiceNow Strategic Portfolio Management (SPM) capability. You will drive roadmap execution, automate processes, and maintain a secure ServiceNow environment across portfolio planning, resource and demand management, and digital portfolio tracking.

You will lead technical implementations for resource management workflows, mentor engineers, and collaborate with PMO and IT leadership to translate strategic

Qualifications

• Bachelor's degree in CS/Engineering or related field; 7+ years preferred work experience
• 5 years in software development with distributed systems and cloud platforms
• Strong hands-on ServiceNow experience: scripting (JavaScript/Glide), Flow Designer, custom apps
• Direct experience with ServiceNow SPM/ITBM/PPM modules and ownership of technical solutions
• Comfort working with technical and business stakeholders to translate requirements into solutions
• Approximately 5+ years of ServiceNow experience or equivalent depth in SPM/PPM work

Responsibilities

• Design, build, and maintain ServiceNow SPM solutions across Portfolio, Program, Project, Demand, and Resource Management
• Lead technical implementation of resource management workflows and integrations
• Develop timecard management functionality for tracking time against projects
• Support project management capabilities across programs and portfolios
• Develop demand management processes to review and prioritize requests
• Build digital portfolio management across all in-flight programs and projects
• Collaborate with PMO and IT leadership to translate goals into scalable platform solutions
• Contribute to governance, release management, and best practices for stability
• Drive ServiceNow automation and process improvements across IT services
• Mentor engineers and raise the bar for ServiceNow development
• Maintain a stable, secure ServiceNow environment and faster incident response

Skills

Distributed systems

Cloud platforms

Stakeholder collaboration

Education

Bachelor's Degree in Computer Science or related field

Master's Degree in Computer Science, Engineering, or related field

Tools

ServiceNow

JavaScript/Glide

Flow Designer

ITBM/SPM modules

Job description

Jefferson Health is seeking a Senior Software Engineer to design, build, and scale its ServiceNow Strategic Portfolio Management (SPM) capability. You will drive roadmap execution, automate processes, and maintain a secure ServiceNow environment across portfolio planning, resource and demand management, and digital portfolio tracking.

You will lead technical implementations for resource management workflows, mentor engineers, and collaborate with PMO and IT leadership to translate strategic