Senior Software Engineer - SPM ServiceNow Team

Jefferson Health; Fort Washington (Montgomery County); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Dental insurance

Job summary

Jefferson Health is seeking a Senior Software Engineer to own key systems, shape technical direction, and guide other engineers toward high-quality, scalable solutions. You will collaborate with product and engineering leadership to translate requirements into robust design, while staying current with technology trends and best practices.

This role emphasizes end-to-end ownership, mentoring, and contributing to a secure, reliable software platform within a leading health system in the

Qualifications

• Bachelor’s degree in CS, Engineering, or related field.
• High School Diploma/GED with 7 years experience.
• 5 years in software development including distributed systems and cloud platforms.
• Strong hands-on experience with the ServiceNow platform including scripting (JavaScript/Glide), Flow Designer, and custom app development.
• Direct experience with ServiceNow SPM (or ITBM/PPM) portfolio, program, project, demand, or resource management modules.
• Comfortable working with both technical stakeholders and business/PMO partners to shape requirements into working solutions.
• Track record of owning technical solutions end-to-end in a senior or lead capacity.
• Roughly 5+ years of ServiceNow experience, or equivalent depth.

Responsibilities

• Design and lead implementation of medium-to-large features or services end to end
• Make and document architectural decisions; weigh trade-offs across scalability, cost, and maintainability
• Mentor and support the growth of less-senior engineers through code review and pairing
• Partner closely with product and engineering leadership on roadmap and technical feasibility
• Help improve engineering practices — testing, deployment, observability, incident response

Skills

Distributed systems

Cloud platforms

Mentoring engineers

Architecture design

Software development

ServiceNow scripting

Code reviews

Education

Bachelor’s Degree in Computer Science

Master’s Degree in Computer Science

High School Diploma/GED + 7 years experience

Tools

ServiceNow SPM/ITBM

Flow Designer

Glide scripting

Job description

Job Details

The Senior Software Engineer is responsible for taking technical ownership of key systems and mentor other engineers. You'll help set technical direction, work through ambiguous problems, and be a go-to person for design and architecture decisions on your team and delivering high-quality, scalable, and secure software solutions. The role ensures best practices in software development and collaborates with stakeholders to translate requirements into effective solutions. The Senior Software Engineer stays current with technology trends and applies best practices to drive continuous improvement and innovation.

Number of Positions In Requisition

0

Job Duties

• Design and lead implementation of medium-to-large features or services end to end
• Make and document architectural decisions; weigh trade-offs across scalability, cost, and maintainability
• Mentor and support the growth of less-senior engineers through code review and pairing
• Partner closely with product and engineering leadership on roadmap and technical feasibility
• Help improve engineering practices — testing, deployment, observability, incident response

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related field or
• High School Diploma/GED and 7 years preferred work experience.
• 5 years in software development, including experience with distributed systems and cloud platforms.
• sign.
• Strong hands‑on experience with the ServiceNow platform, including scripting (JavaScript/Glide), Flow Designer, and custom application development
• Direct experience with ServiceNow SPM (or ITBM/PPM) portfolio, program, project, demand, or resource management modules
• Comfortable working with both technical stakeholders and business/PMO partners to shape requirements into working solutions
• Track record of owning technical solutions end-to-end in a senior or lead capacity
• Roughly 5+ years of ServiceNow experience, or equivalent depth — exact tenure matters less than demonstrated ownership of complex SPM/PPM work

Preferred Qualifications

• Master’s Degree in Computer Science, Engineering, or related field
• 7 years with a track record of solving complex technical challenges and mentoring engineers.
• Experience leading a technical initiative across multiple teams
• ServiceNow architecture/administration experience at scale
• ITIL certification and knowledge of Agile development process

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.