Senior ServiceNow SPM Engineer: Automation & Strategy

Jefferson Health; Fort Washington (Montgomery County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

Jefferson Health in Fort Washington, PA, is seeking a Senior Software Engineer to design, build, and scale the ServiceNow SPM capability. You will drive roadmap execution, automation-led innovation, and platform governance across portfolio planning, resource and demand management, and IT asset management.

The role requires 5+ years in software development and strong ServiceNow expertise. You will collaborate with PMO and IT leadership to translate strategic goals into scalable platform

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related field.
• 7+ years of work experience (preferred).
• 5+ years in software development, including distributed systems and cloud platforms.
• Strong hands-on experience with the ServiceNow platform (JavaScript/Glide, Flow Designer, custom app development).
• Direct experience with ServiceNow SPM (or ITBM/PPM) portfolio, program, project, demand, or resource management modules.
• Comfortable working with technical stakeholders and PMO partners to shape requirements into working solutions.
• Track record of owning technical solutions end-to-end in a senior or lead capacity.

Responsibilities

• Design, build, and maintain ServiceNow SPM solutions across Portfolio, Program, Project, Demand, and Resource Management.
• Lead implementation of resource management workflows and integrations (e.g., MS Teams).
• Develop timecard management functionality for tracking time against projects/programs.
• Support project management capabilities across strategic programs and portfolios.
• Develop demand management processes to review and prioritize resource/time requests.
• Build digital portfolio management across all in-flight programs and projects.
• Collaborate with PMO and IT leadership to translate strategic goals into scalable solutions.
• Contribute to governance, release management, and best practices for SPM stability.
• Drive ServiceNow automation and process improvements across IT and employee experience.
• Mentor engineers to raise development standards.

Skills

ServiceNow scripting

Flow Designer

Custom application development

Distributed systems

Cloud platforms

JavaScript

PMO stakeholder collaboration

Education

Bachelor’s Degree in Computer Science/Engineering or related field

High School Diploma/GED with 7+ years experience

Master’s Degree (preferred)

Tools

MS Teams integration

Job description

Jefferson Health in Fort Washington, PA, is seeking a Senior Software Engineer to design, build, and scale the ServiceNow SPM capability. You will drive roadmap execution, automation-led innovation, and platform governance across portfolio planning, resource and demand management, and IT asset management.

The role requires 5+ years in software development and strong ServiceNow expertise. You will collaborate with PMO and IT leadership to translate strategic goals into scalable platform