Senior ServiceNow Solution Architect: CMDB & Upgrades Lead

Tata Consultancy Services; Crosswicks (PA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

401K Plan

Certification & Training Reimbursement

Job summary

Tata Consultancy Services is seeking a Senior Solution Architect in the United States with 12+ years in solution architecture and 5+ years in the ServiceNow ecosystem. This role focuses on architecture, platform health, and multi-product ServiceNow deployments.

You will lead CMDB initiatives, upgrade strategies, and collaborate with clients and partners to deliver scalable, best-practice solutions on the ServiceNow platform.

Qualifications

• 12+ years of experience in Solution Architecture.
• At least 5+ years in ServiceNow ecosystem as an Architect.
• 2+ implementation projects, including large customers.
• Strong knowledge of ServiceNow Platform.
• Experience implementing multiple ServiceNow products.
• Lead CMDB health initiatives.
• Experience with upgrades and simplified customizations.
• Create and enforce platform health standards.

Responsibilities

• Provide technical guidance for platform development and enterprise solutions.
• Lead solutioning sessions and bridge gaps between organizations with technical expertise.
• Assess health across performance, usability, scalability, and security.
• Develop and align strategy with client needs and business objectives.
• Work in a consulting and advisory role with customers.

Skills

Solution Architecture

ServiceNow

CMDB

Upgrade strategies

Consulting

Technical guidance

Problem solving

Environment migrations

Architecture standards

Education

Bachelor of Computer Science

Tools

Update Sets

XMLs

Cloning

Deployments

Job description

Tata Consultancy Services is seeking a Senior Solution Architect in the United States with 12+ years in solution architecture and 5+ years in the ServiceNow ecosystem. This role focuses on architecture, platform health, and multi-product ServiceNow deployments.

You will lead CMDB initiatives, upgrade strategies, and collaborate with clients and partners to deliver scalable, best-practice solutions on the ServiceNow platform.