Senior ServiceNow SME & Solutions Architect

Cloud Analytics Technologies, LLC; Loveland (CO); On-site; USD 120,000 - 160,000; Full time

Job summary

Cloud Analytics Technologies, LLC is seeking a senior ServiceNow professional with 5+ years of hands-on experience to lead administration, development, and solution architecture. The role covers ITSM, ITOM, ITAM, HRSD, CSM, and GRC modules, with deep knowledge of Service Catalog, Flow Designer, IntegrationHub, CMDB, Discovery, and Service Portal.

Strong ITIL understanding and proven stakeholder leadership are required.

Qualifications

• 5+ years of hands-on ServiceNow experience.
• Expertise in admin, development, and solution architecture.
• Experience across ITSM, ITOM, ITAM, HRSD, CSM, GRC modules.
• Strong knowledge of Service Catalog, Flow Designer, IntegrationHub, CMDB, Discovery, Service Portal.
• Solid ITIL process understanding.
• Experience with workflow automation, integrations, upgrades, troubleshooting.
• Excellent stakeholder management, communication, and leadership.

Skills

ServiceNow

ITIL

Stakeholder leadership

Workflow automation

Integrations

Education

CSA

CIS

ITIL Foundation

CTA

Tools

Flow Designer

IntegrationHub

CMDB

Discovery

Service Portal

Job description

Cloud Analytics Technologies, LLC is seeking a senior ServiceNow professional with 5+ years of hands-on experience to lead administration, development, and solution architecture. The role covers ITSM, ITOM, ITAM, HRSD, CSM, and GRC modules, with deep knowledge of Service Catalog, Flow Designer, IntegrationHub, CMDB, Discovery, and Service Portal.

Strong ITIL understanding and proven stakeholder leadership are required.