Senior ServiceNow Solution Architect and Tech Lead

SRM Digital

United States

On-site

USD 110,000 - 180,000

Full time

11 hours ago

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Job summary

SRM Digital is seeking a Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations and drive digital transformation on the ServiceNow platform. You will architect scalable solutions, guide teams, and collaborate with stakeholders to define scope and requirements.

The ideal candidate has 5+ years of hands-on ServiceNow development and administration experience, with a proven enterprise deployment track record and a strong focus on security, performance, and integrations.

Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
5+ years of hands-on experience with ServiceNow platform development and administration.
Proven track record of successful ServiceNow implementations in enterprise environments.

Responsibilities

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
Provide technical leadership and mentorship to junior consultants and developers.
Customize and configure ServiceNow applications using best practices and maintain platform integrity.
Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
Stay current with ServiceNow releases and proactively recommend platform enhancements.
Support pre-sales activities including solutioning, demos, and proposal development.