Senior ServiceNow SME – Platform & ITOM Expert

Cherokee Federal; Virginia (MN); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal is seeking a Software Engineer SME to maintain and extend the ServiceNow platform across multiple tenants. The role requires deep ServiceNow development experience, strong communication, and the ability to work both independently and with teams in a fast-paced environment.

Ideal candidates hold TS/SCI with polygraph and a bachelor’s or master’s degree, with 5+ years of hands-on ServiceNow experience.

Qualifications

• 16+ years of relevant experience with a bachelor’s or master’s degree
• Minimum of five years hands-on developing ServiceNow products
• Current ServiceNow CSA certification preferred
• Strong communication and written/oral skills; able to work independently or in a team

Responsibilities

• Maintain and enhance the core ServiceNow platform for multiple tenants.
• Develop, test, and deploy ServiceNow updates per customer requirements.
• Configure applications and workflows, rolling out new modules.
• Collaborate with ServiceNow System Engineers and developers on solutions.
• Ensure environments are reliable and reproducible across all stages.

Skills

Communication

Teamwork

Independent work

Adaptability

Problem solving

ServiceNow knowledge

Education

TS/SCI with polygraph

Bachelor’s or Master’s degree

Tools

ServiceNow development platform

Oracle/MySQL

Java

Ruby

DevOps/DevSecOps

Job description

Cherokee Federal is seeking a Software Engineer SME to maintain and extend the ServiceNow platform across multiple tenants. The role requires deep ServiceNow development experience, strong communication, and the ability to work both independently and with teams in a fast-paced environment.

Ideal candidates hold TS/SCI with polygraph and a bachelor’s or master’s degree, with 5+ years of hands-on ServiceNow experience.