Senior ServiceNow Platform Engineer - Automation

DXC Technology Company; United States; On-site; USD 140,000 - 175,000; Full time

Job summary

DXC Technology seeks a Senior ServiceNow Platform Engineer to manage and optimize the ServiceNow environment across enterprise contexts. You will balance platform administration, automation, and development with a focus on reliability, security, and scalable operations.

Approximately 20% of the role centers on development and automation, while the remainder emphasizes platform engineering, administration, and operational excellence.

Qualifications

• 7+ years in IT or platform engineering.
• 3+ years hands-on ServiceNow experience.
• Experience with ServiceNow upgrades, cloning, and instance management.
• Strong troubleshooting and problem-solving skills.
• Experience with ITSM processes.

Responsibilities

• Administer and optimize the ServiceNow platform across dev/test/prod.
• Plan upgrades, patches, cloning, releases, and environment maintenance.
• Configure users, roles, ACLs, and platform properties.
• Develop integrations using REST/SOAP and MID Servers.
• Monitor health, troubleshoot issues, and implement reliable solutions.
• Provide documentation, runbooks, and engineering guidance.

Skills

Troubleshooting

Analytical thinking

Communication

Collaboration

Automation mindset

Prioritization

Education

Bachelor's degree in CS/IT/Engineering

Tools

ServiceNow

REST API

SOAP

MID Server

CI/CD tools

Cloud platforms

Job description

DXC Technology seeks a Senior ServiceNow Platform Engineer to manage and optimize the ServiceNow environment across enterprise contexts. You will balance platform administration, automation, and development with a focus on reliability, security, and scalable operations.

Approximately 20% of the role centers on development and automation, while the remainder emphasizes platform engineering, administration, and operational excellence.