Senior ServiceNow Platform Architect | Fully Remote

Uniting People; United States; Remote; GBP 67,000 - 87,000; Full time

Job summary

Uniting People is seeking a Senior ServiceNow Platform Architect for a fully remote, six‑month contract with a high likelihood of extension. The role involves leading enterprise‑level platform strategy, guiding architecture, and supporting complex digital transformation programmes across ITSM, HRSD, SPM, IRM, CMDB and CSM.

The successful candidate will collaborate with executive stakeholders, enterprise architects, platform owners and development teams to translate business objectives into

Qualifications

• 8+ years of progressive experience in professional services or an equivalent environment.
• Strong ServiceNow platform architecture experience.
• Demonstrable management consulting experience.
• Expertise across ITSM, HRSD, SPM, IRM, CMDB and CSM.
• Strong enterprise architecture, integration and technical governance experience.
• Experience leading architecture and design for large‑scale enterprise programmes.
• Knowledge of cloud application technologies and enterprise design patterns.
• Ability to analyse and resolve complex technical and business challenges.
• Confidence working independently and managing programmes in a fast‑paced environment.

Responsibilities

• Provide architectural leadership across multiple ServiceNow engagements.
• Work with executive stakeholders, enterprise architects, platform owners and development teams throughout solution design and implementation.
• Provide architectural expertise across multiple ServiceNow workflows, including ITSM, HRSD, SPM, IRM, CMDB and CSM.
• Translate business objectives into architectural blueprints, roadmaps and transformation strategies.
• Build relationships with Centres of Excellence (CoE) and business leaders to support digital transformation.
• Engage with enterprise architecture teams to establish the platform as a strategic digital transformation solution.
• Manage technical governance, architectural standards and delivery operating models.
• Maintain platform health by reducing technical debt and aligning solutions with ServiceNow leading practices.
• Support solution scoping, engagement estimation and change request management.
• Share architectural expertise, best practices and enterprise-level design principles.
• Identify opportunities to leverage or integrate AI into workflows, decision-making and problem-solving.

Skills

ServiceNow

Platform Architecture

ITSM

HRSD

CMDB

CSM

Enterprise Governance

AI Integration

Stakeholder Mgmt

Cloud Patterns

Job description

Uniting People is seeking a Senior ServiceNow Platform Architect for a fully remote, six‑month contract with a high likelihood of extension. The role involves leading enterprise‑level platform strategy, guiding architecture, and supporting complex digital transformation programmes across ITSM, HRSD, SPM, IRM, CMDB and CSM.

The successful candidate will collaborate with executive stakeholders, enterprise architects, platform owners and development teams to translate business objectives into