Senior Platform Architect (ServiceNow)

Vallum Associates; United States; Remote; GBP 120,000 - 180,000; Full time

Job summary

Vallum Associates seeks an experienced Senior Platform Architect (ServiceNow) to lead enterprise-scale transformation programs for global customers. The role combines strategic consulting with architecture leadership to define platform strategy, governance, and roadmaps for digital transformation initiatives.

You will engage CXOs and senior stakeholders, driving large-scale programs with a focus on AI-enabled process improvements and governance.

Qualifications

• 12+ years of experience in ServiceNow, Enterprise Architecture, Consulting, or Digital Transformation.
• Strong advisory and management consulting background.
• Proven ability to engage and influence CXOs, business leaders, and senior technology stakeholders.
• Experience leading large-scale architecture and transformation programs.
• Strong communication skills with executive presence and gravitas.
• Experience leveraging AI for business process improvement, decision-making, or service operations.

Responsibilities

• Lead enterprise-scale ServiceNow transformation programs for global customers.
• Define platform strategy, governance models, architectural roadmaps, and digital transformation initiatives.
• Collaborate with CXOs, Enterprise Architects, Platform Owners, and Delivery Teams to drive outcomes.

Skills

ServiceNow

Enterprise Architecture

Consulting

Digital Transformation

Executive engagement

AI in business processes

Communication with CXOs

Program leadership

Job description

We have urgent position Senior Platform Architect (ServiceNow) @ Remote - Permanent, could you please find the JD below and please let me know your interest with your updated CV.

Title: Senior Platform Architect (ServiceNow)

Location: Remote

Employment Type: Permanent

Need Experience: 12+ Years

JD:

We are looking for an experienced Senior Platform Architect (ServiceNow) to lead enterprise-scale ServiceNow transformation programs for our global customers.

This is a strategic consulting and architecture leadership role where you'll work closely with CXOs, Enterprise Architects, Platform Owners, and Delivery Teams to define platform strategy, governance models, architectural roadmaps, and digital transformation initiatives.

Required Skills & Experience

• 12+ years of experience in ServiceNow, Enterprise Architecture, Consulting, or Digital Transformation.
• Strong advisory and management consulting background.
• Proven ability to engage and influence CXOs, business leaders, and senior technology stakeholders.
• Experience leading large-scale architecture and transformation programs.
• Strong communication skills with executive presence and gravitas.
• Experience leveraging AI for business process improvement, decision-making, or service operations.

Preferred Domain Experience

• ITOM Implementations
• HR Digital Transformation
• AI Adoption & Governance
• Regulatory Compliance & Risk Management

Preferred Certifications

• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified Master Architect (CMA)
• ServiceNow Certified Professional Certifications
• ITIL, TOGAF, Azure, AWS, or GCP Certifications