Senior ServiceNow Platform Architect

New Wave People, Inc.; New York (NY); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Hybrid Eligibility

Job summary

New Wave People, Inc. seeks an experienced ServiceNow Platform Architect to drive enterprise architecture across ITSM, ITOM, HRSD and security domains. You will own platform strategy, oversee data models, and guide integrations with external systems.

You will lead governance, ensure scalable designs, and mentor teams while coordinating with stakeholders to deliver reliable, secure, and compliant platform solutions.

Qualifications

• Bachelor's degree and minimum 10 years of relevant experience.
• Requires at least 2 certifications in the current platform/domain/technical skill.
• Experience designing scalable, enterprise-grade solutions using ServiceNow CMDB and CSDM.

Responsibilities

• Serve as the technical owner for enterprise platforms, ensuring architecture alignment and long-term strategy.
• Design scalable, secure, and maintainable solutions across ITSM, ITOM, HRSD, SecOps, GRC, and CSM modules.
• Evaluate and implement new platform capabilities, plugins, and integrations to support evolving business needs.
• Define governance for data models, naming conventions, and development standards.
• Lead platform upgrades, module rollouts, and performance optimization efforts.
• Mentor engineers and collaborate with stakeholders to translate requirements into technical solutions.

Skills

ServiceNow architect

CMDB & CSDM

JavaScript

App Engine Studio

ATF scripting

Integration Hub

REST/SOAP APIs

RBAC & security

Education

Bachelor's degree

Tools

ServiceNow Studio

ITIL concepts

MID Server

Job description

New Wave People, Inc. seeks an experienced ServiceNow Platform Architect to drive enterprise architecture across ITSM, ITOM, HRSD and security domains. You will own platform strategy, oversee data models, and guide integrations with external systems.

You will lead governance, ensure scalable designs, and mentor teams while coordinating with stakeholders to deliver reliable, secure, and compliant platform solutions.