Senior ServiceNow IT/OT Asset Manager - Transformation

EY; Toledo (OH); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY seeks a ServiceNow Transformation Senior Manager to lead delivery of complex IT/OM asset management transformations for clients. You will guide engagement teams, shape roadmaps, and partner with senior clients to deliver measurable business value across IT and asset management domains.

The role is client-facing, requires strong leadership, and offers a hybrid work model with opportunities to travel up to 60%. EY provides a comprehensive rewards package and career development in a global firm.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 5–7 years of ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience, Senior Manager or Director level.
• ServiceNow CSA or CAD certification.
• Minimum of 2 of the following: Hardware Asset Management, Software Asset Management, Data Foundations.
• Excellent consulting and interpersonal skills; executive communication and relationship building.
• Driver's license valid in the U.S. and ability to travel up to 60%.
• Ideally ServiceNow CMA/CTA or related certifications.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management and objective attainment.
• Develop resource plans and budgets for engagements; manage engagement economics.
• Act as engagement manager across design, configuration, testing and deployment.
• Mentor cross-functional teams and manage multiple engagements.

Skills

Client relations

Project management

Leadership

Sales support

ServiceNow

Asset management

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow CSA

ServiceNow CAD

Armis

Job description

EY seeks a ServiceNow Transformation Senior Manager to lead delivery of complex IT/OM asset management transformations for clients. You will guide engagement teams, shape roadmaps, and partner with senior clients to deliver measurable business value across IT and asset management domains.

The role is client-facing, requires strong leadership, and offers a hybrid work model with opportunities to travel up to 60%. EY provides a comprehensive rewards package and career development in a global firm.