Senior ServiceNow IT/OT Asset Management Lead

EY; Chicago (IL); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Generous paid time off

Job summary

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programs and manage client relationships in a client-facing role. You will build and manage delivery of technology transformations, aligning with EY’s strategy and driving senior leadership engagement.

You will oversee budgeting, timelines, and quality, while mentoring multi-disciplinary teams (10+ resources, including offshore). A driver’s license and travel up to 60% are required.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Typically 5–7 years ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience, Senior Manager/Director level.

Responsibilities

• Lead engagement delivery and manage client relationships daily.
• Accountable for program/project management and meeting objectives.
• Develop resource plans and budgets; manage engagement economics.

Skills

ServiceNow

Leadership

Client relationships

Program management

Budgeting

Offshore resources

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow

CSA/CAD

CMA/CTA

Armis

Job description

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programs and manage client relationships in a client-facing role. You will build and manage delivery of technology transformations, aligning with EY’s strategy and driving senior leadership engagement.

You will oversee budgeting, timelines, and quality, while mentoring multi-disciplinary teams (10+ resources, including offshore). A driver’s license and travel up to 60% are required.