Senior ServiceNow IT/OT Asset Management Lead

EY; Lansing (MI); Remoto; USD 172.000 - 392.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total Rewards package

Hybrid work model

Generous PTO & flexible vacation

Descrizione del lavoro

EY is seeking a Senior Manager to lead ServiceNow transformation efforts, manage delivery across complex engagements, and build strong client relationships. You will oversee program management, budgeting, and cross-functional teams including offshore resources, shaping AI-enabled asset and service management roadmaps.

You will guide both technical and non-technical teams, drive sales-aligned activities, and partner with senior executives to develop business cases and transformation roadmaps in a

Competenze

• Bachelor’s degree required (4-year degree); Master’s degree preferred
• Typically, no less than 5 - 7 years relevant experience in ServiceNow implementation experience
• 5 – 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 2 of the following ServiceNow certifications: CSA, CAD, Discovery, Vulnerability Response

Mansioni

• Leading engagement delivery and managing client relationships on a daily basis.
• Accountable for program/project management, ensuring that all objectives are met.
• Developing resource plans and budgets for engagements, managing engagement economics effectively.

Conoscenze

Engagement delivery

Client relationships

Program management

Resource planning

Leadership

ServiceNow IT/OM

Sales support

Roadmap development

Team leadership

Formazione

Bachelor’s degree

Master’s degree

Strumenti

ServiceNow

CSA/CAD

ITOM/ITSM

Descrizione del lavoro

EY is seeking a Senior Manager to lead ServiceNow transformation efforts, manage delivery across complex engagements, and build strong client relationships. You will oversee program management, budgeting, and cross-functional teams including offshore resources, shaping AI-enabled asset and service management roadmaps.

You will guide both technical and non-technical teams, drive sales-aligned activities, and partner with senior executives to develop business cases and transformation roadmaps in a