Senior ServiceNow Integrations Architect

Tata Consultancy Services; Oakland (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Tata Consultancy Services is seeking a senior ServiceNow integration specialist to design, develop, and maintain complex integrations between ServiceNow and external enterprise systems. You will operate as a technical SME in integration architecture, ensuring secure, scalable data exchange across platforms.

Responsibilities include building inbound/outbound integrations, data mapping, and maintaining data quality while collaborating with cross-functional teams.

Qualifications

• Senior ServiceNow integration specialist with design, development and maintenance of complex integrations.
• Experience configuring ServiceNow ITSM applications per approved design plans.
• Proficient in testing disciplines (unit, system integration, UAT) and performance.
• Strong coding skills in JavaScript, XML, HTML/CSS; familiarity with REST/SOAP/web services.

Responsibilities

• Design, build and support integrations between ServiceNow and third-party systems using REST, SOAP, web services, IntegrationHub spokes, MID Servers.
• Develop inbound and outbound integrations including bi-directional data synchronization and event-driven workflows.
• Create and maintain import sets, transform maps and data reconciliation logic.
• Define integration patterns and reusable components aligned with enterprise architecture.
• Ensure performance, security and maintainability of integrations.
• Collaborate with architects, developers and stakeholders to deliver solutions and mentor junior staff.

Skills

ServiceNow integration

JavaScript

REST

SOAP

ITSM development

Agile/Scrum

SDLC

Testing (UT/IST/UAT)

Communication skills

Stakeholder collaboration

Education

ServiceNow CSA

ServiceNow CAD

Integration CIS

Tools

Jelly

IntegrationHub spokes

MID Servers

LDAP/SQL

Oracle/MySQL

Job description

Tata Consultancy Services is seeking a senior ServiceNow integration specialist to design, develop, and maintain complex integrations between ServiceNow and external enterprise systems. You will operate as a technical SME in integration architecture, ensuring secure, scalable data exchange across platforms.

Responsibilities include building inbound/outbound integrations, data mapping, and maintaining data quality while collaborating with cross-functional teams.