Senior ServiceNow ESM Transformation Lead

EY; McLean (VA); Híbrido; USD 103.000 - 213.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Total Rewards package

Paid time off options

Descripción de la vacante

EY is seeking a Senior Technology Analyst/ServiceNow Senior Consultant to lead transformation efforts in ServiceNow ESM/GBS across clients in the US. You’ll gather requirements, design solutions, and drive delivery with cross-functional teams and offshore resources.

This role emphasizes leadership, architecture, and AI-enabled service delivery. You’ll work in a hybrid model with travel to meet clients as needed.

Formación

• Bachelor’s degree in CS/IS/Engineering or equivalent.
• Typically 2–4 years ServiceNow project experience.
• ServiceNow CSA or CAD certification is required.
• At least one of HS/CSM/FSM implementation certifications.

Responsabilidades

• Lead ServiceNow ESM/GBS engagements including design, configuration, testing and deployment.
• Mentor a multi-disciplinary team of 3–5 resources, including offshore staff.
• Engage clients to gather requirements and translate into solutions.
• Collaborate with teams to design and deliver system architecture solutions.

Educación

Bachelor's degree in Computer Science / Information Systems Management / Engineering

2-4 years ServiceNow project experience

Herramientas

ServiceNow CSA

CAD

CMA/CTA

Descripción del empleo

EY is seeking a Senior Technology Analyst/ServiceNow Senior Consultant to lead transformation efforts in ServiceNow ESM/GBS across clients in the US. You’ll gather requirements, design solutions, and drive delivery with cross-functional teams and offshore resources.

This role emphasizes leadership, architecture, and AI-enabled service delivery. You’ll work in a hybrid model with travel to meet clients as needed.