Senior ServiceNow ESM Consultant - Transformation Lead

EY; Rogers (AR); Hybrid; USD 90,000 - 140,000; Full time

Job summary

EY seeks a ServiceNow Senior Consultant to guide clients through complex challenges, leveraging a multidisciplinary team to deliver value. You will shape solutions, mentor staff, and drive execution across engagements, focusing on ServiceNow platform optimization and strategic outcomes.

This hybrid role requires a strong blend of technical know-how, analytical rigor, and leadership. You will interact with clients and travel as needed to meet project demands, contributing to EY’s advisory

Qualifications

• Bachelor's degree or higher and relevant ServiceNow experience.
• Strong analytical thinking and problem-solving abilities.
• Excellent communication and leadership skills with client-facing credibility.

Responsibilities

• Lead clients through major challenges and drive structured project outcomes.
• Manage a multidisciplinary delivery team across consulting disciplines.
• Enhance and tailor ServiceNow capabilities to deliver measurable business value.

Skills

Analytical skills

Strong communication

Leadership

Education

Bachelor's degree

Tools

ServiceNow

Job description

Join EY as a ServiceNow Senior Consultant, playing a key role in transforming clients' experiences. This position involves leading clients through significant challenges, managing a multidisciplinary team, and enhancing ServiceNow's capabilities for businesses.

You'll need a bachelor's degree and relevant experience in ServiceNow. The role requires strong analytical skills alongside effective communication and leadership abilities. This hybrid position may involve travel to meet clients' needs.