Senior ServiceNow ESM Consultant: Transformation Lead

EY; Wichita (KS); Hybride; USD 103 000 - 188 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Comprehensive benefits package

Flexible vacation policy

Résumé du poste

EY seeks a Senior Technology Analyst to lead ServiceNow Transformation teams across ESM/GBS engagements, bridging business needs with technical solutions. You will gather requirements, design architecture, and ensure delivery while nurturing client relationships in a dynamic, global environment.

The role emphasizes both leadership of cross-functional teams and hands-on engagement delivery, with opportunities to grow consulting and leadership skills in a flexible, equity-driven culture.

Qualifications

• Bachelor's degree in a technical field and relevant ServiceNow project experience.
• CSA or CAD certification is required or preferred.
• 3+ years of Big 4 or equivalent consulting experience.

Responsabilités

• Lead ServiceNow Transformation teams across ESM/GBS engagements.
• Manage multi-disciplinary teams including offshore resources.
• Guide process and technology transformation to meet business objectives.
• Lead client conversations and workshops tying AI to outcomes.

Connaissances

ServiceNow ESM/GBS

Engagement management

Team leadership

AI capabilities in ServiceNow

Client workshops & conversations

Waterfall & Agile delivery

Deliverables & artifacts

Formation

Bachelor's degree in CS/IS/Eng

2–4 years ServiceNow project experience

ServiceNow CSA/CAD certification

Additional SAP/IT certifications

Outils

ServiceNow

Now Assist

Description du poste

EY seeks a Senior Technology Analyst to lead ServiceNow Transformation teams across ESM/GBS engagements, bridging business needs with technical solutions. You will gather requirements, design architecture, and ensure delivery while nurturing client relationships in a dynamic, global environment.

The role emphasizes both leadership of cross-functional teams and hands-on engagement delivery, with opportunities to grow consulting and leadership skills in a flexible, equity-driven culture.