Senior ServiceNow Discovery Developer

System One; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 160,000; Full time

Job summary

System One is seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery across on‑prem and cloud environments. You will focus on CMDB accuracy and comprehensive visibility for AWS, Azure, and GCP.

You will work hybrid across Birmingham, AL; Knoxville, TN; Columbia, SC; Lafayette, LA, collaborating with infrastructure and cloud teams and using AI-assisted tools to accelerate development.

Qualifications

• 5+ years of relevant experience.
• Strong hands-on ServiceNow Discovery experience.
• Deep understanding of MID Servers, Discovery Patterns, Sensors, Probes.
• Strong experience with IRE (Identification and Reconciliation Engine).
• Strong CMDB relationships and CMDB health management knowledge.
• Experience discovering cloud resources across AWS, Azure, and GCP.
• Familiarity with AWS services and AWS-heavy enterprise environments.
• Python scripting for automation and tooling.
• Experience with credential handling, firewalls, and network connectivity.
• ServiceNow Discovery Certification is required.

Responsibilities

• Implement, configure, and support ServiceNow Discovery.
• Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.
• Support IRE, CMDB relationships, and CMDB health.
• Discover and manage on‑premises and cloud infrastructure assets.
• Support AWS, Azure, and GCP resource discovery.
• Troubleshoot credential failures, network paths, and incomplete scans.
• Identify and resolve Discovery performance and configuration issues.
• Improve CMDB accuracy and infrastructure visibility.
• Use Python for automation and tooling support.
• Collaborate with infrastructure, cloud, and platform teams to close gaps.
• Leverage AI-assisted tools like GitHub Copilot and GenAI coding assistants.

Skills

ServiceNow Discovery

MID Servers

Discovery Patterns

Sensors

Probes

IRE

CMDB Health

Python scripting

AWS discovery

Azure discovery

GCP discovery

GitHub Copilot

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related field

Tools

Python

GitHub Copilot

Job description

Senior ServiceNow Discovery Developer

Fulltime

Hybrid – Birmingham, AL | Knoxville, TN | Columbia, SC | Lafayette, LA

Position Overview

Seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery within a cloud-focused enterprise environment.

This role focuses on improving infrastructure visibility, maintaining CMDB accuracy, and ensuring reliable discovery of on-premises and cloud resources across AWS, Azure, and GCP.

Key Responsibilities

• Implement, configure, and support ServiceNow Discovery.

• Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.

• Support Identification and Reconciliation Engine (IRE), CMDB relationships, and CMDB health.

• Discover and manage on-premises and cloud infrastructure assets.

• Support AWS, Azure, and GCP resource discovery.

• Troubleshoot credential failures, network paths, firewalls, and incomplete discovery scans.

• Identify and resolve Discovery performance and configuration issues.

• Improve CMDB accuracy and infrastructure visibility.

• Use Python for automation, troubleshooting, and tooling support.

• Collaborate with infrastructure, cloud, and platform teams to resolve discovery gaps.

• Use AI-assisted development tools such as GitHub Copilot, ServiceNow AI, or GenAI coding assistants.

Must-Have Skills

• 5+ years of relevant experience.

• Strong hands-on ServiceNow Discovery experience.

• Deep understanding of:

  • MID Servers

  • Discovery Patterns

  • Sensors

  • Probes

• Strong experience with Identification and Reconciliation Engine (IRE).

• Strong knowledge of CMDB relationships and CMDB health management.

• Experience discovering cloud resources across AWS, Azure, and GCP.

• Strong understanding of cloud infrastructure and networking concepts.

• Experience with credentials, firewalls, network connectivity, and infrastructure integrations.

• Working knowledge of Python scripting.

• Strong Discovery troubleshooting experience, including:

  • Credential failures

  • Performance issues

  • Incomplete scans

  • Inaccurate discovery results

• Familiarity with AWS services and AWS-heavy enterprise environments.

• Experience with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.

• Strong troubleshooting and problem-solving skills.

• ServiceNow Discovery Certification is required.

Nice-to-Have Skills

• Strong AWS experience.

• AWS Certifications.

Key Technologies

ServiceNow Discovery | CMDB | MID Server | Discovery Patterns | Sensors | Probes | IRE | CMDB Health | AWS | Azure | GCP | Python | Networking | Firewalls | Credentials | Infrastructure Discovery | GitHub Copilot | ServiceNow AI | GenAI

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.

The real hiring focus is ServiceNow Discovery + MID Servers + Discovery Patterns + IRE + CMDB Health + cloud discovery (especially AWS) + required ServiceNow Discovery Certification.

#M1

#DI-CB2

#L1 - KB1

Ref: #404-IT Pittsburgh