Senior ServiceNow Discovery Architect — CMDB & Cloud (AWS)

System One; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 160,000; Full time

Job summary

System One is seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery across on‑prem and cloud environments. You will focus on CMDB accuracy and comprehensive visibility for AWS, Azure, and GCP.

You will work hybrid across Birmingham, AL; Knoxville, TN; Columbia, SC; Lafayette, LA, collaborating with infrastructure and cloud teams and using AI-assisted tools to accelerate development.

Qualifications

• 5+ years of relevant experience.
• Strong hands-on ServiceNow Discovery experience.
• Deep understanding of MID Servers, Discovery Patterns, Sensors, Probes.
• Strong experience with IRE (Identification and Reconciliation Engine).
• Strong CMDB relationships and CMDB health management knowledge.
• Experience discovering cloud resources across AWS, Azure, and GCP.
• Familiarity with AWS services and AWS-heavy enterprise environments.
• Python scripting for automation and tooling.
• Experience with credential handling, firewalls, and network connectivity.
• ServiceNow Discovery Certification is required.

Responsibilities

• Implement, configure, and support ServiceNow Discovery.
• Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.
• Support IRE, CMDB relationships, and CMDB health.
• Discover and manage on‑premises and cloud infrastructure assets.
• Support AWS, Azure, and GCP resource discovery.
• Troubleshoot credential failures, network paths, and incomplete scans.
• Identify and resolve Discovery performance and configuration issues.
• Improve CMDB accuracy and infrastructure visibility.
• Use Python for automation and tooling support.
• Collaborate with infrastructure, cloud, and platform teams to close gaps.
• Leverage AI-assisted tools like GitHub Copilot and GenAI coding assistants.

Skills

ServiceNow Discovery

MID Servers

Discovery Patterns

Sensors

Probes

IRE

CMDB Health

Python scripting

AWS discovery

Azure discovery

GCP discovery

GitHub Copilot

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related field

Tools

Python

GitHub Copilot

Job description

System One is seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery across on‑prem and cloud environments. You will focus on CMDB accuracy and comprehensive visibility for AWS, Azure, and GCP.

You will work hybrid across Birmingham, AL; Knoxville, TN; Columbia, SC; Lafayette, LA, collaborating with infrastructure and cloud teams and using AI-assisted tools to accelerate development.