Senior ServiceNow DevOps Engineer

Northern Trust Corp; Chicago (IL); On-site; USD 100,000 - 169,000; Full time

Job summary

Northern Trust Corp in the United States is seeking a Senior ServiceNow DevOps Developer to design, develop, and support scalable DevOps capabilities on the ServiceNow platform. The role blends hands-on development with modern DevOps practices to automate software delivery and improve release quality.

The ideal candidate will have 5+ years of hands-on experience and collaborate with application teams, platform engineering, security, and operations to deliver secure, maintainable solutions.

Qualifications

• 5–7 years hands-on ServiceNow development in a large enterprise.
• Strong experience implementing and supporting REST APIs, integrations, webhooks, OAuth, and authentication mechanisms.
• Experience with DevOps and CI/CD technologies such as GitHub, Azure DevOps, GitLab, Jenkins, or equivalent platforms.
• Experience with source control, automated deployment, testing, and release-management practices.
• Strong troubleshooting skills across ServiceNow applications, integrations, APIs, and deployment pipelines.
• Understanding of enterprise security, SDLC, change management, and production-support disciplines.
• Ability to lead technical problem solving across multiple engineering teams.

Responsibilities

• Design, develop, configure, test, and support enterprise solutions on the ServiceNow platform.
• Develop and maintain REST/SOAP APIs, scripted REST services, webhooks, and integration patterns.
• Build reusable components and automation while minimizing unnecessary customization and preserving upgradeability.
• Perform technical troubleshooting, root-cause analysis, defect remediation, and production support.
• Design and maintain automated CI/CD pipelines supporting ServiceNow development and deployment.
• Integrate ServiceNow with source-control and DevOps platforms such as GitHub, Azure DevOps, GitLab, or Jenkins.
• Implement governance, security, and platform standards; participate in upgrade planning and release readiness.
• Mentor developers and drive technical leadership across teams.

Skills

ServiceNow Dev

REST APIs

CI/CD pipelines

Source control

Troubleshooting

Security & SDLC

Leadership

Tools

GitHub

Azure DevOps

GitLab

Jenkins

Job description

Northern Trust Corp in the United States is seeking a Senior ServiceNow DevOps Developer to design, develop, and support scalable DevOps capabilities on the ServiceNow platform. The role blends hands-on development with modern DevOps practices to automate software delivery and improve release quality.

The ideal candidate will have 5+ years of hands-on experience and collaborate with application teams, platform engineering, security, and operations to deliver secure, maintainable solutions.