Senior ServiceNow Developer — Remote/Telework Eligible

Washington State Health Care Authority

Olympia (WA)

On-site

USD 110,000 - 160,000

Full time

14 days+
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Job summary

Washington State Health Care Authority seeks an experienced ServiceNow Developer – Senior Specialist to lead planning, development, and maintenance of HR1 program workflows and reporting on the ServiceNow platform. This internal role focuses on complex configurations, security, and cross-divisional collaboration, with flexibility for telework and a base in Olympia.

The role requires strong ServiceNow expertise and a proven ability to translate business needs into scalable technical solutions,

Qualifications

  • Candidate must meet one of the education/experience options listed.
  • Experience in planning, development, and maintenance of ServiceNow apps.
  • Knowledge of security configurations, UI policies, and reporting.

Responsibilities

  • Lead design, configuration, and support of ServiceNow case management for HR1 program.
  • Develop and deploy UI policies, business rules, client scripts, and workflows.
  • Create custom reports, SLAs, and instance branding.
  • Translate business needs into technical solutions and aid peer reviews.
  • Provide technical documentation and user training.

Skills

Project delivery
ServiceNow
Senior specialist

Education

Master's degree in IT/CS or related field
Bachelor's degree in IT/CS or related field
Associate degree in IT/CS or related field
9 years IT experience in software/hardware/network
3 years Journey Level ServiceNow in State Government

Tools

ServiceNow Platform
Web services (SOAP, UDDI, WSDL)

Job description

Washington State Health Care Authority seeks an experienced ServiceNow Developer – Senior Specialist to lead planning, development, and maintenance of HR1 program workflows and reporting on the ServiceNow platform. This internal role focuses on complex configurations, security, and cross-divisional collaboration, with flexibility for telework and a base in Olympia.

The role requires strong ServiceNow expertise and a proven ability to translate business needs into scalable technical solutions,

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