Senior ServiceNow Developer — ITSM & Automation Expert

Success Tech Solutions Inc.; Town of Florida (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions company is seeking a ServiceNow Developer with over 8 years of IT experience and a ServiceNow certification. The ideal candidate will have hands-on experience in configuring and developing in ServiceNow, strong communication skills, and a proven ability to work independently or in teams. Responsibilities include requirements gathering, documentation, and leveraging AI tools to enhance productivity. This is a key role requiring technical expertise in ServiceNow modules and development practices.

Qualifications

• Minimum of 8 years of Information Technology experience.
• Hands-on experience configuring and developing in ServiceNow.
• Strong understanding of the ServiceNow data model.
• Experience with automated testing and quality practices.

Responsibilities

• Participate in requirements gathering and technical design discussions.
• Develop and maintain technical documentation.
• Work independently or as part of a cross-functional team to deliver tasks.
• Leverage AI capabilities to improve productivity.

Skills

ServiceNow Certified System Administrator (CSA)

AI tools (CoPilot, playwright)

Strong oral and written communication

Knowledge of users, groups, roles

Experience with ACLs

Experience using Flow Designer

Automated testing knowledge (ATF)

Understanding of the ServiceNow data model

Client-side and server-side scripting

Service Catalog design

Job description

A technology solutions company is seeking a ServiceNow Developer with over 8 years of IT experience and a ServiceNow certification. The ideal candidate will have hands-on experience in configuring and developing in ServiceNow, strong communication skills, and a proven ability to work independently or in teams. Responsibilities include requirements gathering, documentation, and leveraging AI tools to enhance productivity. This is a key role requiring technical expertise in ServiceNow modules and development practices.