Senior ServiceNow Developer — HAM/SAM & Automation

Miratech

United States

Remote

USD 120,000 - 160,000

Full time

46 hours ago

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Benefits offered by this job

Culture of Relentless Performance

Health insurance

Relocation program

Work From Anywhere

Certification programs / mentorship

Global impact

Multicultural environment

Social sustainability values

Job summary

Miratech is seeking a Senior ServiceNow Developer in a remote capacity to lead HAM Pro and SAM Pro implementations, deliver catalog items, and automate workflows. You will design and support asset lifecycle processes, ensure software governance, and drive integrations via REST APIs and Integration Hub.

The role requires hands-on ServiceNow development, Flow Designer, CMDB/CSDM awareness, and CSA certification.

Qualifications

8+ years hands-on ServiceNow development.
5+ years IT Asset Management (HAM Pro, SAM Pro).
Strong experience with HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, REST API integrations.
Experience building Catalog Items, Record Producers, and automated fulfillment workflows.
Strong JavaScript and ServiceNow scripting expertise.
Experience with Import Sets, Transform Maps, Data Imports, and workflow automation.
Good understanding of ITSM processes and service delivery concepts.
Working knowledge of CMDB, Discovery, CSDM concepts, and Asset-to-CI relationships.
ServiceNow CSA certification required.

Responsibilities

Design, develop, and support HAM Pro and SAM Pro solutions.
Configure and optimize asset lifecycle processes, including request, fulfillment, deployment, reclamation, refresh, retirement.
Support software compliance, normalization, reclamation, SaaS optimization, and asset governance.
Develop and maintain Service Catalog Items, Record Producers, approval workflows, and fulfillment processes.
Build automation using Flow Designer, Integration Hub, and ServiceNow capabilities.
Design and implement integrations using REST APIs, Import Sets, and Transform Maps.
Integrate ServiceNow with enterprise apps, SaaS platforms, endpoint management tools, and asset repositories.
Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer Flows, Scheduled Jobs, and Scripted REST APIs.
Troubleshoot platform, integration, and automation issues through root cause analysis.
Support ITSM processes including Incident, Change, Problem, and Request Management.
Maintain CMDB data quality, asset-to-CI relationships, and support CSDM initiatives.
Ensure solutions adhere to ServiceNow best practices, governance standards, and technical documentation requirements.