Senior ServiceNow HAM and SAM Developer – ITOM & CMDB

Alldus; Virginia; On-site; USD 120,000 - 160,000; Full time

Job summary

Alldus, acting on behalf of a leading IT services organization in Virginia, seeks a ServiceNow HAM/SAM Developer for a six-month contract to deliver ITOM Visibility, CMDB, SAM Pro and HAM Pro. The role focuses on platform enhancements, automation, and continuous improvement.

You will lead technical discussions with vendors and stakeholders, design and maintain ServiceNow apps, and own end-to-end requests from gathering requirements to deployment.

Qualifications

• 10+ years IT experience with at least 5 years in hands-on ServiceNow development and administration.
• Proven track record delivering enterprise ServiceNow implementations with ongoing support.
• ServiceNow CSA, CIS-HAM and/or CIS-SAM, and ITIL Foundation v3/v4 certifications.

Responsibilities

• Deliver ITOM Visibility, CMDB, SAM Pro and HAM Pro for the client.
• Serve as SME; lead vendor, partner, and stakeholder discussions.
• Design, configure and maintain ServiceNow applications, workflows and automation.
• Own enhancements from requirements through testing and deployment.
• Build and maintain enterprise integrations using IntegrationHub, REST and SOAP APIs.
• Strengthen CMDB/data quality and governance via CSDM and ITAM best practices.
• Oversee day-to-day platform operations and health.
• Develop technical runbooks and reusable documentation.
• Mentor team members and set development standards.

Skills

IT experience

ServiceNow development

ServiceNow administration

CSA CIS-HAM CIS-SAM ITIL

CMDB ITOM ITAM

HAM Pro SAM Pro

Service Catalog Flow Designer

IntegrationHub REST SOAP

JavaScript development

REST/SOAP integrations

Stakeholder communication

CI/CD exposure

Azure/AWS integrations

Tools

ServiceNow

CI/CD pipelines

Azure

AWS

Job description

Alldus, acting on behalf of a leading IT services organization in Virginia, seeks a ServiceNow HAM/SAM Developer for a six-month contract to deliver ITOM Visibility, CMDB, SAM Pro and HAM Pro. The role focuses on platform enhancements, automation, and continuous improvement.

You will lead technical discussions with vendors and stakeholders, design and maintain ServiceNow apps, and own end-to-end requests from gathering requirements to deployment.