ServiceNow ITAM: HAM & SAM Developer

Ethereum Technologies LLC; Reston (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Ethereum Technologies in Reston, VA is seeking a ServiceNow Developer to design, configure, and deliver ITAM solutions focusing on HAM and SAM across environments. You will automate lifecycle processes, improve data accuracy, and drive compliance by partnering with product owners, procurement, security, and IT operations.

The ideal candidate has 3+ years building on the ServiceNow platform, hands-on HAM Pro and SAM Pro experience, and strong troubleshooting and stakeholder communication skills

Qualifications

• 3+ years building on the ServiceNow platform.
• Hands-on HAM Pro experience: stockrooms, workflows, lifecycle states, asset audits.
• Experience with software licensing models (per device/user, SaaS, Oracle, Microsoft, Adobe).
• Familiarity with asset financials, depreciation, contracts, warranties, vendors, procurement flows.
• Proven troubleshooting, performance tuning, and root-cause analysis.
• Excellent communication with both technical and non-technical stakeholders.

Responsibilities

• Design, configure, and develop on the ServiceNow platform for ITAM, HAM, and SAM across all environments.
• Implement and enhance data models, discovery, normalization, entitlement, reconciliation, and lifecycle workflows.
• Build and maintain integrations to CMDB, SCCM/Intune, Jamf, Azure AD, HR, procurement, and finance systems.
• Configure HAM Pro, including stockrooms, models, asset states, and full lifecycle processes from receiving to disposal.
• Configure SAM Pro, including software models, normalization, publisher packs, entitlements, contracts, and compliance positions.
• Develop client/server scripts, UI policies/actions, Flow Designer flows, business rules, Script Includes, and Scheduled Jobs.
• Implement Discovery and SAM normalization/publisher packs, tuning identification and reconciliation rules.
• Configure CMDB relationships, class models, and data quality controls for health, completeness, and correctness.

Skills

3+ years of ServiceNow experience

HAM Pro expertise

SAM Pro experience

Licensing models knowledge

Asset financials familiarity

Troubleshooting & performance tuning

Excellent stakeholder communication

Job description

Ethereum Technologies in Reston, VA is seeking a ServiceNow Developer to design, configure, and deliver ITAM solutions focusing on HAM and SAM across environments. You will automate lifecycle processes, improve data accuracy, and drive compliance by partnering with product owners, procurement, security, and IT operations.

The ideal candidate has 3+ years building on the ServiceNow platform, hands-on HAM Pro and SAM Pro experience, and strong troubleshooting and stakeholder communication skills