Onsite ServiceNow Architect

Hobbsnews; Columbus (OH); On-site; USD 115,080 - 218,520; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Disability benefits

Paid leave and time off

Job summary

Hobbsnews is seeking an Onsite ServiceNow Architect in Upper Arlington, Ohio. This role entails leading the technical design for enterprise solutions within a FedRAMP environment. Ideal candidates should have over 5 years of IT experience, with deep expertise in ServiceNow development, JavaScript, and federal compliance.

The position offers a competitive salary range from $115,080 to $218,520. Comprehensive benefits, including medical coverage and retirement benefits, are also provided. U.S. citizenship or a green card is required.

Responsibilities

• Architect technical strategy for the ServiceNow platform.
• Design and develop custom scoped applications using JavaScript.
• Implement and maintain FedRAMP compliance.
• Lead integration and automation design with third-party systems.
• Establish platform governance and standards.
• Collaborate with business stakeholders on technical specifications.

Skills

ServiceNow development

JavaScript

HTML/CSS

FedRAMP compliance

IT Operations Management

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist

ITIL v4 Foundations

Tools

ServiceNow Studio

UI Builder

Service Portal

Job description

Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Role

Onsite ServiceNow Architect – Upper Arlington, Ohio. Work onsite 5 days a week. Lead the technical design and execution of enterprise‑wide solutions for a high‑profile public sector client, ensuring scalability, security and compliance within a FedRAMP‑authorized environment.

Eligibility: Government client. Only U.S. citizens or green card holders may apply.

Key Responsibilities

• Architect technical strategy for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
• Design and develop custom scoped applications, complex business rules, script includes, UI actions and client scripts using JavaScript and Glide APIs.
• Implement and maintain FedRAMP compliance, including advanced ACL configurations, data encryption and secure coding standards.
• Lead integration and automation design with third‑party systems using IntegrationHub, Flow Designer, MID Servers and REST/SOAP APIs.
• Establish platform governance, develop standards, conduct code reviews and ensure platform health, performance and upgradeability.
• Collaborate with the Engagement Lead and business stakeholders to translate functional requirements into high‑level design documents and technical specifications.

Required Experience

• 5+ years in IT with at least 5 years of deep technical experience in ServiceNow development and architecture.
• Expert proficiency in JavaScript, HTML/CSS and ServiceNow development tools (Studio, UI Builder, Service Portal).
• Proven track record of working within FedRAMP or similarly regulated government cloud environments.
• Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) in a public sector context.
• Ability to work onsite in Upper Arlington, Ohio and lead technical work sessions with diverse stakeholders.
• Must be a U.S. citizen or green card holder.

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred
• ITIL v4 Foundations

Preferred Certifications

• ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
• Security+ or similar cybersecurity certification

Compensation & Benefits

• U.S. base salary range: $115,080 to $218,520 (full‑time). Location specific ranges: San Francisco Bay Area $138,120–$262,320; California (Other) $126,600–$240,480; Colorado $115,080–$218,520; Massachusetts $115,080–$240,480; New York City $138,120–$262,320; Washington $126,600–$240,480; Washington D.C. $126,600–$240,480.
• Eligibility for discretionary annual bonus program based on performance.
• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave and paid time off.

Equal Employment Opportunity

Kyndryl is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.