Senior ServiceNow Developer - Automations Integrations ITSM

TridentCare; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

TridentCare is seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. You will work across modules like ITSM, ITOM, CSM, and FSM, building scalable applications and automations to improve workflows and user experiences.

The ideal candidate has hands-on experience with scripting, integrations, and Flow Designer, plus knowledge of REST and SOAP APIs, MID Server, and ITIL practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5 years of hands‑on experience developing and configuring ServiceNow.
• Strong understanding of ServiceNow architecture, data model, and modules
• Experience with ServiceNow Flow Designer, IntegrationHub, and Service Portal.
• Experience integrating ServiceNow with external systems (REST, SOAP, MID Server).
• Familiarity with ITIL processes and best practices.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules (FSM, ITOM, SOM, CSM, ITSM etc.).
• Develop and maintain custom scripts, UI policies, client scripts, business rules, and UI actions.
• Implement flows, workflows, and automation within the ServiceNow platform.
• Integrate ServiceNow with third‑party tools and external systems via REST/SOAP APIs.

Skills

ServiceNow development

Scripting

REST/SOAP integrations

Flow Designer

IntegrationHub

Service Portal

ITIL knowledge

UI policies & client scripts

Data model understanding

MID Server

Git

Jenkins

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Flow Designer

IntegrationHub

MID Server

Git

Jenkins

Job description

TridentCare is seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. You will work across modules like ITSM, ITOM, CSM, and FSM, building scalable applications and automations to improve workflows and user experiences.

The ideal candidate has hands-on experience with scripting, integrations, and Flow Designer, plus knowledge of REST and SOAP APIs, MID Server, and ITIL practices.