Senior ServiceNow Developer - AI-Driven Automation

Clutter; Texas; Remote; USD 51,000 - 75,000; Full time

Benefits offered by this job

Location: Mexico

Competitive compensation and benefits

Flexible work options/alternative work

Comprehensive health, wellness, and退休

Opportunities for continuous learning

Job summary

Iron Mountain in Mexico is seeking a Senior Developer, ServiceNow to join the Enterprise Technology team. You will design and customize scalable ServiceNow solutions, integrate critical systems, and deploy advanced Now Assist AI tools, strengthening governance and enabling efficient workflows.

The ideal candidate has 5+ years of ServiceNow development experience, CAD/CIS certification, ITIL knowledge, and a solid Agile background to mentor peers and deliver high-impact projects across the

Qualifications

• 5+ years of experience developing and maintaining ServiceNow solutions.
• Proficiency in JavaScript and ServiceNow APIs, ITSM/ITOM modules.
• CAD required; CIS preferred.
• Bachelor’s degree in IT or related field.
• ITIL knowledge and Agile mentoring experience.

Responsibilities

• Lead Technical Architecture & Customization on the ServiceNow platform.
• Advance Now Assist AI capabilities to increase automation.
• Maintain platform governance and oversee upgrades for compliance.
• Bridge technical and business needs with Solutions Architects.

Skills

5+ years of experience developing and

solutions on the ServiceNow platform

Expert proficiency in JavaScript,

ServiceNow API web services

core modules ITSM ITOM SPM HAM SAM CSM

SPO

Strong understanding of ITIL and Agile

Education

Bachelor’s degree in Information Technology or related field

Tools

ServiceNow CAD

CIS

Job description

Iron Mountain in Mexico is seeking a Senior Developer, ServiceNow to join the Enterprise Technology team. You will design and customize scalable ServiceNow solutions, integrate critical systems, and deploy advanced Now Assist AI tools, strengthening governance and enabling efficient workflows.

The ideal candidate has 5+ years of ServiceNow development experience, CAD/CIS certification, ITIL knowledge, and a solid Agile background to mentor peers and deliver high-impact projects across the