Senior ServiceNow Developer: AI-Driven ITSM & Integrations

Accenture Federal Services; Washington (District of Columbia); On-site; USD 91,300 - 184,900; Full time

Job summary

Accenture Federal Services, a technology leader serving the US federal government, seeks a Senior ServiceNow Developer to architect and deliver advanced ITSM applications on the ServiceNow platform. You will lead development, mentor peers, and drive AI-enabled improvements in velocity and quality.

The role requires expert JS and ServiceNow scripting, CSA and CAD certifications, and experience integrating AI/ML capabilities.

Qualifications

• 7+ years of professional software development experience.
• 5+ years of hands-on development on the ServiceNow platform.

Responsibilities

• Lead architectural design, development, and implementation of ServiceNow applications and workflows.
• Develop and maintain Script Includes, Business Rules, and UI Actions, establishing team standards.
• Champion AI tooling and LLM usage to ensure high-quality code and innovation on the platform.
• Architect and own ServiceNow Now Assist configurations and generative AI conversations.

Skills

JavaScript

ServiceNow scripting

AI/ML

Mentoring

Agile

Education

ServiceNow CSA

ServiceNow CAD

Tools

REST APIs

SOAP APIs

ServiceNow ATF

Job description

Accenture Federal Services, a technology leader serving the US federal government, seeks a Senior ServiceNow Developer to architect and deliver advanced ITSM applications on the ServiceNow platform. You will lead development, mentor peers, and drive AI-enabled improvements in velocity and quality.

The role requires expert JS and ServiceNow scripting, CSA and CAD certifications, and experience integrating AI/ML capabilities.