Senior ServiceNow Delivery Lead Federal IT (On-site DC-VA)

ICF; Washington (District of Columbia); On-site; USD 131,000 - 222,000; Full time

Job summary

ICF is seeking a Senior ServiceNow Project Manager to coordinate multi‑team efforts for federal clients from our DC/Vienna, VA on‑site location. You will guide release and configuration management, engage POCs, and translate business needs into actionable requirements.

The role requires Agile/ SAFe delivery, ServiceNow expertise, and strong communication with end users and government stakeholders. Candidates must be a US citizen and able to obtain Public Trust clearance.

Qualifications

• Bachelor’s degree in technology related field or business.

Responsibilities

• Lead project management and delivery for multiple engagements across planning, requirements, configuration, development, testing, release, and support.
• Serve as a key liaison between stakeholders and technical teams to ensure delivery aligns with client priorities.

Skills

Project management

Agile/SAFe

ServiceNow CSA

CSM certification

Jira/Confluence

Microsoft Project

Team leadership

US Citizenship

Public trust clearance

Education

Bachelor’s degree in technology or business

Tools

ServiceNow

Jira

Confluence

Microsoft Project

SharePoint

Job description

ICF is seeking a Senior ServiceNow Project Manager to coordinate multi‑team efforts for federal clients from our DC/Vienna, VA on‑site location. You will guide release and configuration management, engage POCs, and translate business needs into actionable requirements.

The role requires Agile/ SAFe delivery, ServiceNow expertise, and strong communication with end users and government stakeholders. Candidates must be a US citizen and able to obtain Public Trust clearance.