On-site Senior Project Coordinator, Communications & Events

ICF; Washington (District of Columbia); On-site; USD 81,000 - 138,000; Full time

Job summary

ICF is seeking a Senior ServiceNow Project Manager based on-site in Vienna, VA and Washington, DC to support Federal Treasury events and communications programs. You will lead cross‑functional teams, coordinate campaigns, and manage client relationships with a focus on delivering high‑quality events and solutions.

You will work closely with government stakeholders, translate requirements into actionable plans, and ensure compliance with security and program standards.

Qualifications

• 5+ years of management experience.
• 5+ years coordinating communication campaigns and event coordination projects.
• 5+ years of experience supporting federal clients on projects, preferably utilizing Agile methodology.
• 3+ years of experience in leading multiple teams.
• Bachelor’s degree in technology related field or business.
• US Citizenship is required (required by the federal government for this position).
• Must be able to obtain Public Trust clearance.
• Frequently required to perform onsite work at client and company locations in Vienna, VA and Washington, DC, including onsite presence up to five days per week.

Responsibilities

• Lead project coordinator for activities supporting event delivery for communication and event projects, coordinating concurrent activities across planning, requirements, event scheduling, communication campaigns, event coordination and facilitation support.
• Direct project planning and execution activities, maintaining alignment on scope, priorities, schedules, milestones, dependencies, risks, issues, deliverables, action items, and stakeholder expectations.
• Serve as a key point of contact between government stakeholders and project and subcontract team, ensuring stakeholder needs and outcomes are addressed.
• Lead stakeholder meetings, including requirements discussions, planning sessions, feedback reviews, issue resolution, regular contract reporting and operational touchpoints.
• Elicit, analyze, document, and validate business and end-user requirements, translating needs into actionable functional requirements and solutions.
• Facilitate collaboration among business stakeholders, end users, developers, testers, architects, and others to establish priorities and drive work forward.
• Perform hands-on configuration and development activities when needed to translate requirements into solutions.
• Identify, analyze, and troubleshoot issues, coordinating resources to resolve root causes and validate outcomes.
• Design, build, and maintain dashboards, reports, and analytics providing operational visibility.
• Coordinate cross-functional activities, proactively identifying dependencies and delivery concerns.
• Provide senior-level project leadership while engaging in configuration, BA, development, testing, and delivery.
• Periodic travel required to support events on-site in domestic locations and up to 1 international event per year.

Skills

Management experience

Campaign coordination

Federal projects

Team leadership

US Citizenship

Education

Bachelor’s degree in technology or business

Tools

Jira

Confluence

Microsoft Project

SharePoint

Job description

ICF is seeking a Senior ServiceNow Project Manager based on-site in Vienna, VA and Washington, DC to support Federal Treasury events and communications programs. You will lead cross‑functional teams, coordinate campaigns, and manage client relationships with a focus on delivering high‑quality events and solutions.

You will work closely with government stakeholders, translate requirements into actionable plans, and ensure compliance with security and program standards.