Senior ServiceNow Architect(WSD Mandatory)

Sira Consulting, an Inc 5000 company; Dallas (TX); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Sira Consulting seeks an experienced ServiceNow Architect to design scalable solutions across WSD, EAM, ITSM, CMDB, ITAM and integrations. You will lead architecture workshops, translate business requirements into technical roadmaps, and oversee governance for enterprise platforms.

The role emphasizes collaboration with stakeholders and delivery teams to ensure project success. Specialists should drive platform modernization, guide upgrades, and promote ServiceNow best practices, with

Responsabilidades

• Lead architecture reviews and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, stakeholders, and delivery teams to drive successful outcomes.
• Drive platform modernization, upgrades, and adoption of best practices.

Descripción del empleo

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including:
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

ServiceNow Expertise

• ServiceNow Architecture & Platform Governance
• Workplace Service Delivery (WSD)
• Service Portal / Employee Center
• Flow Designer & Integration Hub
• UI Builder & Workspace Framework
• Performance Analytics & Reporting

Technical Skills

• Business Rules, Client Scripts, ACLs
• REST/SOAP Integrations
• MID Server
• Data Migration and Transformation

Preferred Certifications

• ServiceNow CSA
• CAD
• CIS-ITSM
• CIS-Discovery / CIS-Service Mapping
• Certified Technical Architect (CTA) – Preferred
• WSD and EAM implementation experience preferred