Senior ServiceNow Architect — Remote, Enterprise Impact

Cognizant; Denver (CO); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan with company contributions

Disability coverage

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. This remote-USA role requires guiding architecture across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, and CMDB while driving integrations with cloud platforms and enterprise systems.

The role emphasizes strategic leadership, stakeholder alignment, and mentorship, with a focus on modernizing platforms and delivering innovative digital

Qualifications

• 20+ years of IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow architecture

Executive communication

Stakeholder management

Cross-functional leadership

JavaScript

Cloud platforms

Education

Bachelor's degree in CS/IT/Engineering

Tools

REST APIs

SOAP APIs

JSON

XML

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. This remote-USA role requires guiding architecture across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, and CMDB while driving integrations with cloud platforms and enterprise systems.

The role emphasizes strategic leadership, stakeholder alignment, and mentorship, with a focus on modernizing platforms and delivering innovative digital