Senior ServiceNow Architect & Platform Transformation Lead

Accenture; Minneapolis (MN); On-site; USD 133,000 - 261,000; Full time

Job summary

Accenture Minnesota is seeking a Senior ServiceNow Architect to lead end-to-end solution design and provide technical leadership across Fortune 500 client programs. This role requires deep architecture experience, governance, and hands-on mentoring of teams.

You will influence sponsors and stakeholders, guide platform strategy, and collaborate with ServiceNow account teams. Travel may be required.

Qualifications

• Executive-level communication and influencing skills to present complex technical concepts to executives.
• Proven ability to lead at scale, influencing outcomes across teams and clients.
• Strong analytical and systems-thinking abilities for complex environments.
• Customer-centric mindset with a focus on business outcomes and platform sustainability.
• Experience providing architectural guidance to senior client stakeholders.

Responsibilities

• Drive improvements to service delivery and implementation methodologies based on client experiences.
• Lead and mentor ServiceNow developers and architects in a technical capacity.
• Provide governance, design reviews, and platform standards.
• Collaborate with account teams to identify value-adding opportunities.

Skills

Executive communication

Leadership at scale

Analytical thinking

Customer-centric mindset

Technical advisory

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

ServiceNow

JavaScript

SQL

Job description

Accenture Minnesota is seeking a Senior ServiceNow Architect to lead end-to-end solution design and provide technical leadership across Fortune 500 client programs. This role requires deep architecture experience, governance, and hands-on mentoring of teams.

You will influence sponsors and stakeholders, guide platform strategy, and collaborate with ServiceNow account teams. Travel may be required.