Senior ServiceNow Architect | Lead ITSM/ITOM Implementations

Machine Learning Technologies, LLC; Dallas (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Machine Learning Technologies, LLC in Dallas, TX is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions aligned with business needs. The role requires hands-on configuration and development on the ServiceNow platform, strong leadership, and a valid CTA/Architect certification.

You will work with ITSM, ITOM, HRSD, and CSM modules and lead complex integrations to deliver high-quality outcomes.

Qualifications

• Experience in ServiceNow architecture and implementation.
• Hands-on knowledge of platform configuration and development.
• Knowledge of workflows, Flow Designer, scripting, and platform security.
• Strong communication and technical leadership skills.
• CTA certification or client-specific Technical Architect certification.

Responsibilities

• Design and develop technical solutions on the ServiceNow platform.
• Translate business requirements into technical designs.
• Lead ServiceNow implementations, integrations, and customizations.
• Ensure solutions follow ServiceNow best practices and standards.
• Collaborate with developers and stakeholders to deliver projects.
• Review designs and ensure solution quality.

Skills

ServiceNow architecture

Platform configuration

Workflow design

Flow Designer

Scripting

Platform security

Technical leadership

CTA certification

Job description

Machine Learning Technologies, LLC in Dallas, TX is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions aligned with business needs. The role requires hands-on configuration and development on the ServiceNow platform, strong leadership, and a valid CTA/Architect certification.

You will work with ITSM, ITOM, HRSD, and CSM modules and lead complex integrations to deliver high-quality outcomes.