Senior ServiceNow Architect for Enterprise Solutions

AbbVie; South San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Long-term incentive programs

Job summary

AbbVie seeks a disciplined enterprise architect to lead technology strategy and design across our global platforms. You will drive architecture and governance for enterprise service management, ServiceNow, and related workflows, ensuring scalability, security, and alignment with business objectives.

In this role you will mentor teams, partner with stakeholders across HR, IT, and business units, evaluate options, and steer short- and long-term roadmaps while staying compliant with regulatory

Qualifications

• Bachelor’s degree or higher in science or technology with relevant experience.
• Strong ServiceNow technical background in enterprise systems and solution architecture.
• Experience designing and governing enterprise service management and workflow automation.
• Proven ability to influence senior stakeholders and lead cross-functional teams.

Responsibilities

• Develops and drives discipline strategy aligned with functional goals and key business objectives, including enterprise solution and system architecture.
• Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions, ensuring alignment with enterprise standards and business needs.
• Ensures quality and effectiveness of major initiatives through sound architectural design, early risk assessment, and implementation of mitigation strategies.
• Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable technology solutions.
• Reviews and evaluates solution options, enhancements, and integrations to assess enterprise impact, security, and technical fit.
• Advances technical expertise within the function by mentoring, advising, and sharing architectural best practices.
• Identifies and evaluates emerging technology trends and incorporates relevant advancements into short- and long-term architectural planning.
• Shapes and manages relationships with vendors and partners in alignment with corporate values and enterprise standards.
• Ensures adherence to corporate and divisional policies, including security, compliance, data protection, and audit requirements.
• Contributes to multi-year roadmaps and project plans, supporting proactive identification of risks and opportunities.

Skills

ServiceNow

Enterprise architecture

Leadership

Stakeholder management

Regulated environments

Education

Bachelor’s Degree in Science/Technology

Master’s Degree or PhD in Science/Technology (or PharmD)

Tools

ServiceNow

Job description

AbbVie seeks a disciplined enterprise architect to lead technology strategy and design across our global platforms. You will drive architecture and governance for enterprise service management, ServiceNow, and related workflows, ensuring scalability, security, and alignment with business objectives.

In this role you will mentor teams, partner with stakeholders across HR, IT, and business units, evaluate options, and steer short- and long-term roadmaps while staying compliant with regulatory