Senior ServiceNow Architect – Federal IT & SecOps Leader

Accenture Federal Services; Springfield (VA); On-site; USD 100,000 - 203,000; Full time

Job summary

Accenture Federal Services is seeking a lead ServiceNow Developer to drive architecture and complex integrations across ITSM, ITOM, ITBM, IRM, SecOps, and custom apps. You will mentor teams and set coding standards in an Agile environment.

You will design enterprise workflows, APIs integrations, and security controls while guiding junior developers to deliver secure, scalable solutions for federal clients.

Qualifications

• 7 years of ServiceNow development experience with proven expertise in complex platform customization and integration
• CSA certification: ServiceNow Certified System Administrator

Responsibilities

• Architect complex ServiceNow solutions including custom applications, workflows, and enterprise integrations
• Develop server-side scripting, including Business Rules, Script Includes, Scheduled Jobs, and Fix Script
• Implement client-side development using Client Scripts, UI Policies, UI Actions, and Angular components
• Design and develop ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols
• Develop Flow Designer workflows, subflows, and custom actions automating complex business processes
• Implement ServiceNow Service Portal customizations including widgets, themes, and responsive designs
• Develop Performance Analytics solutions including indicators, breakdowns, and automated data collection
• Implement advanced CMDB configurations, identification rules, and reconciliation policies
• Mentor mid-level and junior developers on architecture, development patterns, and best practices
• Conduct code reviews ensuring quality, performance, security, and adherence to coding standards
• Design data models, table structures, and relationships supporting application requirements
• Implement ServiceNow security controls including ACLs, roles, and data access policies
• Collaborate with architects, business analysts, and stakeholders translating requirements into technical solutions

Skills

ServiceNow

Integration design

Agile delivery

Mentoring

Server-side scripting

Tools

MID Server

Flow Designer

Job description

Accenture Federal Services is seeking a lead ServiceNow Developer to drive architecture and complex integrations across ITSM, ITOM, ITBM, IRM, SecOps, and custom apps. You will mentor teams and set coding standards in an Agile environment.

You will design enterprise workflows, APIs integrations, and security controls while guiding junior developers to deliver secure, scalable solutions for federal clients.