Senior ServiceNow Architect - Federal Mission Delivery

Accenture-Federal-Services-2; Springfield (VA); Hybrid; USD 117,000 - 243,000; Full time

Job summary

Accenture Federal Services is seeking a Senior ServiceNow Architect to lead development activities for the Metroplex contract, architect complex solutions across ITSM/ITOM/ITBM/IRM/SecOps, and mentor teams in best practices. This role requires ensuring alignment with federal security requirements and Agile delivery.

The ideal candidate will drive platform architecture, design integrations, and implement advanced development patterns while collaborating with stakeholders across government

Qualifications

• 7 years of ServiceNow development experience with proven expertise in complex platform customization and integration.
• CSA certification: ServiceNow Certified System Administrator.

Responsibilities

• Architects complex ServiceNow solutions including custom applications, advanced workflows, and enterprise integrations
• Develops advanced server side scripting including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts
• Implements sophisticated client side development using Client Scripts, UI Policies, UI Actions, and Angular components
• Designs and develops ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols
• Defines Flow Designer workflows, subflows, and custom actions automating complex business processes
• Implements ServiceNow Service Portal customizations including widgets, themes, and responsive designs
• Develops Performance Analytics solutions including indicators, breakdowns, and automated data collection
• Implements advanced CMDB configurations, identification rules, and reconciliation policies
• Mentors mid-level and junior developers on ServiceNow architecture, development patterns, and best practices
• Conducts code reviews ensuring quality, performance, security, and adherence to coding standards
• Designs data models, table structures, and relationships supporting application requirements
• Implements ServiceNow security controls including ACLs, roles, and data access policies
• Collaborates with architects, business analysts, and stakeholders translating requirements into technical solutions

Skills

ServiceNow development

Platform customization

Integration

CSA certification

Tools

REST/SOAP APIs

MID Server

IntegrationHub

Job description

Accenture Federal Services is seeking a Senior ServiceNow Architect to lead development activities for the Metroplex contract, architect complex solutions across ITSM/ITOM/ITBM/IRM/SecOps, and mentor teams in best practices. This role requires ensuring alignment with federal security requirements and Agile delivery.

The ideal candidate will drive platform architecture, design integrations, and implement advanced development patterns while collaborating with stakeholders across government