Senior ServiceNow Architect - Enterprise Workflows

EY; Southfield (MI); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k) plans

Time off and holidays

Job summary

EY is seeking a ServiceNow Architect to join our team and act as the senior technical authority for design, architecture, and delivery of advanced ServiceNow solutions in Financial Services. You’ll own solution architecture across workflows, data, security and performance, guiding complex implementations and ensuring compliance with regulatory standards.

In this role, you’ll lead cross‑functional delivery teams, translate business requirements into robust technical designs, and collaborate with

Qualifications

• Bachelor's degree in CS, IT management, engineering, or similar.
• 4–6 years of IT experience with hands-on ServiceNow development or architecture.
• Certified Implementation Specialist - CSM; ServiceNow CTA preferred.

Responsibilities

• Lead end-to-end ServiceNow design and architecture for complex solutions.
• Provide hands-on technical leadership across delivery teams.
• Collaborate with customers and stakeholders to translate requirements.
• Guide architecture decisions and ensure security and regulatory compliance.

Skills

Executive communication

Team leadership

Problem solving

Collaboration

Adaptability

Education

Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline

Tools

ServiceNow

Job description

EY is seeking a ServiceNow Architect to join our team and act as the senior technical authority for design, architecture, and delivery of advanced ServiceNow solutions in Financial Services. You’ll own solution architecture across workflows, data, security and performance, guiding complex implementations and ensuring compliance with regulatory standards.

In this role, you’ll lead cross‑functional delivery teams, translate business requirements into robust technical designs, and collaborate with