Senior ServiceNow SPM Lead – Transformation & Delivery

Artifintech; Texas; Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

Artifintech is seeking a lead for end-to-end ServiceNow SPM transformation and implementation programs across enterprise customers in the United States. The role focuses on delivering governance, schedules, budgets, and quality metrics while collaborating with business stakeholders to align portfolio demand with resources and objectives.

The candidate will drive planning across SPM modules, provide strategic roadmap recommendations, and lead on/offshore delivery teams to ensure commitments are

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems or related discipline.
• We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

Responsabilités

• Lead end-to-end ServiceNow SPM transformation and implementation programs for enterprise customers.
• Own delivery governance scope, schedules, milestones, budget and quality metrics.
• Collaborate with business stakeholders to define portfolio project demand and resource management processes.
• Drive solution planning and execution across ServiceNow SPM modules including PPM, Demand Management, Resource Management and Agile frameworks.
• Provide strategic guidance and roadmap recommendations aligned with client business objectives.
• Manage onsite/offshore delivery teams and ensure adherence to delivery commitments.
• Facilitate executive steering committee meetings, governance reviews and status reporting.
• Identify project risks, dependencies and mitigation strategies proactively.
• Ensure compliance with ServiceNow best practices, development standards and platform governance.
• Coordinate with architects, developers, business analysts and testing teams for successful release execution.
• Support presales estimation, solution planning and proposal activities when required.
• Establish strong relationships with client leadership and key business sponsors.

Connaissances

Program leadership

Stakeholder management

Governance & risk

Strategic planning

Executive reporting

Formation

Bachelor's degree in Engineering, Computer Science, Information Systems, or related

Outils

ServiceNow SPM

PMO tools

Description du poste

Artifintech is seeking a lead for end-to-end ServiceNow SPM transformation and implementation programs across enterprise customers in the United States. The role focuses on delivering governance, schedules, budgets, and quality metrics while collaborating with business stakeholders to align portfolio demand with resources and objectives.

The candidate will drive planning across SPM modules, provide strategic roadmap recommendations, and lead on/offshore delivery teams to ensure commitments are