Senior ServiceNow Architect | ITSM/ITOM Platform Lead

Artifintech; Mountain View (CA); Presencial; USD 96.000 - 165.000; Jornada completa

Descripción de la vacante

Artifintech in Mountain View, CA is seeking a senior ServiceNow Technical Architect to lead enterprise implementations and platform transformations. You will define architecture standards, oversee ITSM/ITOM/ITAM modules, and drive integrations via REST/SOAP and IntegrationHub.

Strong leadership and communication are essential to translate business needs into scalable technical solutions. Remote or on-site collaboration with cross-functional teams will be needed to ensure governance, security,

Formación

• 15+ years IT experience with strong ServiceNow expertise.
• 5+ years in ServiceNow architecture and solution design.
• Strong knowledge of ServiceNow platform capabilities and enterprise architecture.
• Hands-on with JavaScript, Glide scripting, Business Rules, Client Scripts, Script Includes, Flow Designer.
• Experience with REST/SOAP APIs, IntegrationHub, MID Server.
• Strong ITIL, CMDB, Discovery knowledge.
• Experience leading enterprise ServiceNow implementations and platform transformations.
• Excellent communication and stakeholder management; technical leadership.

Responsabilidades

• Lead architecture, design, and implementation of ServiceNow solutions.
• Define architecture, standards, best practices, and implementation strategies.
• Design/develop across ITSM, ITOM, ITAM, HRSD, and CSM.
• Lead platform integrations using REST, SOAP, and IntegrationHub.
• Provide guidance on workflows, Service Catalog, CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, scripting, and app development.
• Ensure scalability, performance, security, and governance.
• Collaborate with stakeholders and teams to translate requirements into technical solutions.
• Review designs for adherence to best practices.
• Mentor development teams and provide technical leadership.

Conocimientos

IT Architecture

ServiceNow

JavaScript / Glide

REST / SOAP APIs

IntegrationHub

MID Server

ITIL / ITSM

CMDB / Discovery

Technical Leadership

Enterprise Architecture

CTA / CMA

CAD

Platform Upgrades

Cloud Integration

Descripción del empleo

Artifintech in Mountain View, CA is seeking a senior ServiceNow Technical Architect to lead enterprise implementations and platform transformations. You will define architecture standards, oversee ITSM/ITOM/ITAM modules, and drive integrations via REST/SOAP and IntegrationHub.

Strong leadership and communication are essential to translate business needs into scalable technical solutions. Remote or on-site collaboration with cross-functional teams will be needed to ensure governance, security,