Senior ServiceNow Analyst — Agile, TS/SCI with Poly

CACI International Inc; Chantilly (VA); Vor Ort; USD 87.000 - 182.000; Vollzeit

Zusammenfassung

CACI International Inc is seeking a Senior Business Systems Analyst to drive ingest, development, and delivery of new capabilities on the ServiceNow platform within an Agile framework.

You will capture and translate business needs into detailed user stories, align with product owners and Scrum teams, and ensure solutions meet enterprise objectives. The role emphasizes collaboration, documentation, and stakeholder demos throughout the development lifecycle.

Qualifikationen

• Experience capturing IT requirements using surveys, workshops, use cases and process modeling.
• Experience supporting ServiceNow, Remedy, and Atlassian ITSM platforms.
• Knowledge of web-based IT enterprise systems.
• Excellent written and verbal communication skills.
• Experience conducting and leading technical exchange meetings.

Aufgaben

• Serve as a Business Systems Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams.
• Capture, analyze, and manage functional and non-functional requirements, including detailed user stories.
• Translate business and mission objectives into actionable system requirements within a prioritized product backlog.
• Performs analysis of business or systems processes to identify improvements.
• Meet regularly with internal and external stakeholders to gather, validate, and refine business needs.
• Clearly communicate business needs to the development team through well-defined user stories and acceptance criteria.
• Collaborate with the Scrum Master to define Release and Sprint backlogs, assist in resolving impediments, and contribute to sprint planning activities.
• Partner with cross-functional teams throughout the development lifecycle to ensure that solutions meet customer expectations and business objectives.
• Evaluate completed work to confirm it aligns with requirements and agreed scope.
• Lead product demonstrations to stakeholders, collect feedback, and report on iteration outcomes.
• Coordinate with program members and stakeholders to ensure migration schedules and milestones are tracked, communicated, and achieved.
• The ability to be adaptable and to work constructively with a technically diverse team is also crucial. A willingness to learn and stay abreast of industry trends is also required. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex problems, both technical and procedural.

Kenntnisse

TS/SCI with CI poly

Requirements gathering

Business analysis

Agile/Scrum

Stakeholder communication

Technical documentation

Ausbildung

Bachelor's degree in relevant field

Master's degree in related field

Certified Scrum Master

Tools

ServiceNow

Remedy

Atlassian suite

Jobbeschreibung

CACI International Inc is seeking a Senior Business Systems Analyst to drive ingest, development, and delivery of new capabilities on the ServiceNow platform within an Agile framework.

You will capture and translate business needs into detailed user stories, align with product owners and Scrum teams, and ensure solutions meet enterprise objectives. The role emphasizes collaboration, documentation, and stakeholder demos throughout the development lifecycle.